View Display not working in DsignXpress Full Color

After Java has been updated on your computer you cannot View Display via the View Tab in the communications window of DXFC (Dsign Xpress Full Color). The current version of Java is not supported on the V5 Sign Controller causing the View Display Tab to stop working correctly. If you need to view the display you can download and save (unzip/extract) the small program ViewDisplay to your computer.

 

 

ViewDisplay.zip Download and Extract All Files (unzip).

 

 

 

 

 

 

_(NOT RECOMMENDED)_______________________________________________

You can install the old version of Java (NOT RECOMMENDED) to make the View Display work within the software.

How to install the old version of Java

After installing old version of Java, you may need to change the settings listed below.
On Windows XP:
Close DXFC sign software.
Go to Control Panel, and choose Java
Click the Security Tab
Click “Edit Site List” in the bottom right corner
Click Add
In the location field type “http://your_sign_IP_address_goes_here” You do not need the quotes and you will need to delete the your_sign_IP_address_goes_here and put in your signs IP address (how to find your sign IP address).
Click OK
Click Continue
Click OK

On Windows 7 or Vista:
Close DXFC sign software.
Click on Windows Start
Click Control Panel
In the Control Panel Search enter Java Control Panel
Click on the Java icon
Click the Security Tab
Click “Edit Site List” in the bottom right corner
Click Add
In the location field type “http://your_sign_IP_address_goes_here” You do not need the quotes and you will need to delete the your_sign_IP_address_goes_here and put in your signs IP address (how to find your sign IP address).
Click OK
Click Continue
Click OK

On Windows 8:
Close DXFC sign software
Press Windows logo key + W to open the Search charm to search (choose Everywhere for locations) OR Drag the Mouse pointer to the bottom-right corner of the screen, then click on the Search icon (choose Everywhere for locations).
In the search box enter Configure Java
Click on Configure Java icon to open the Java Control Panel
Click the Security Tab
Click “Edit Site List” in the bottom right corner
Click Add
In the location field type “http://your_sign_IP_address_goes_here” You do not need the quotes and you will need to delete the your_sign_IP_address_goes_here and put in your signs IP address (how to find your sign IP address).
Click OK
Click Continue
Click OK.

If the above options still do not work for you try these steps next:
Close DXFC sign software
Open Internet Explorer
If prompted to enable Java Runtime click Yes/OK
Click the “gear” icon
Click Internet Options
Click the “Programs” tab
Click “Manage add-ons”
On the left about midway down, change Show Currently Loaded to “ All add-ons”
Scroll down the list until you reach “Oracle America, Inc.”
Make sure all under the Oracle American, Inc are Enabled.
Close all windows and restart Internet Explorer (some may need to restart computer).
Restart DXFC

Some computers will also need you to add the IP address as a “Trusted Site”
Close DXFC sign software
Open Internet Explorer
If prompted to enable Java Runtime click Yes/OK
Click the “gear” icon
Click “Internet Options”
Click the “Security” tab
Click “Trusted sites”
Click “Sites”
In the “Add this website to the zone” type “http://your_sign_IP_address_goes_here” You do not need the quotes and you will need to delete the your_sign_IP_address_goes_here and put in your signs IP address (how to find your sign IP address).
Click “Add”
Make sure “Require server verification for all sites in this zone” is not checked (un-check it)
Close all windows and restart Internet Explorer (some may need to restart computer).
Restart DXFC